Frequently asked questions
Questions about Copilot training.
The questions we get most often, grouped per topic. If yours isn't listed, just ask it.
The training
01, 4 questions
How much time does the training take?
Eight modules in short blocks of ten to thirty minutes, plus assignments in your own files. Spread over 60 days, or bundled into half-days if you prefer.
Does everyone get the same training?
The content is the same, but the order, examples and pace adapt to your role, your level and what you find important. A controller starts with Excel sooner, a communications advisor with Word and PowerPoint.
What's the difference between e-learning, workshop and blended?
The content is the same. E-learning is self-paced, a workshop is one or two half-days with guidance, blended starts with a half-day and continues as e-learning.
Do participants need prior knowledge?
Working with Microsoft 365 is enough. Even if you've never written a prompt: the intake sets your starting level, so you never start too hard or too easy.
What it delivers
02, 4 questions
Why does this stick better than a course day?
Without repetition, 70% of a training day is forgotten within a day. That's simply how memory works. So we train over 60 days, repeating exactly what you found hard, with assignments that only unlock after the certificate.
What happens after the certificate?
Reinforcement continues: topics that didn't stick come back briefly for 60 days, with at most one email per week. After that you keep access to the prompt gallery, the daily prompt and AI updates for up to a year.
What do I see as an employer?
Per team: progress, assessment outcomes and estimated time saved. So you know what the training delivers and which team would benefit from a deep-dive workshop. Teams, not names.
What if the behaviour doesn't stick?
You'll see that in the 60-day follow-up. Usually that's the moment for a short workshop on exactly the lagging topics, not for repeating the whole training.
Pricing and starting
03, 4 questions
What does it cost?
From €59 per participant, and the more participants the lower it gets. Most organisations pick Plus at €89: that includes the 60-day reinforcement, the dashboard and the daily prompt. For comparison: one classroom day for ten people costs €2,700 on average; with us that same group does the whole programme for €890. On the pricing page you can work it out for your own number.
How quickly can we start?
Tomorrow, if you like. The intake takes five minutes per employee, IT doesn't need to set anything up and participants simply log in through the browser.
What is the minimum number of participants?
You can start from five participants. From a hundred participants the price per person drops; that's stated plainly in the quote, not in the fine print.
Can we run a pilot first?
Sure. Start with one team of 10 to 20 people, with a measurement before and after 60 days. Only then do you decide about the rest of the organisation.
Tech and privacy
04, 4 questions
Do participants need a Copilot licence?
For the assignments, yes. Without a working licence you can watch the modules, but not practise in your own files.
Does this work with Copilot Chat without a paid licence?
Partly. You can do the modules on prompting and searching; the parts in Word, Excel, Outlook and Teams require the paid licence.
Does IT have to install or allow anything?
No. Participants log in through the browser and we don't connect anything to your Microsoft environment. SSO via Entra ID is in every package, so people use their own account. SCORM export to your own LMS is in Premium.
What about privacy?
No fuss, just safe. Data stays in the EU, the dashboard shows teams instead of names, and you can share the report unchanged with the works council. The details are in our privacy statement.
Is your question not listed?
Ask it in a half-hour introduction. We'll also show you what the dashboard displays.
Or read first: how it works · pricing
